Port St. Lucie Talks – Support
Welcome to Port St. Lucie Talks Support
Your trusted source for local news from Port St. Lucie and the Treasure Coast
Contact Us
Email: portstlucietalks@gmail.com
Response Time: We typically respond within 24-48 hours during business days.
Frequently Asked Questions (FAQs)
General Questions
A: Port St. Lucie Talks is $5.99 per month. We offer an ad-free, premium local news experience.
A: Yes, we offer a 7-day free trial for new subscribers.
A: No, we provide a clean, ad-free reading experience so you can focus on local news without distractions.
A: We cover Port St. Lucie and the Treasure Coast region of Florida.
Subscription & Billing
A: Download the app and follow the subscription prompts. Payment is processed through your Apple ID account.
- Open Settings on your iPhone/iPad
- Tap your name at the top
- Tap Subscriptions
- Select Port St. Lucie Talks
- Tap Cancel Subscription
A: You can use the app until the end of your current billing period. You won’t be charged again after cancellation.
A: Manage your subscription through your Apple ID settings on your device.
A: Refund requests are handled by Apple. Contact Apple Support or request a refund through reportaproblem.apple.com
A: All payments are processed through your Apple ID, which accepts credit cards, debit cards, Apple Pay, and Apple ID balance.
A: Yes! Your subscription works on all devices signed in with the same Apple ID.
Account & Features
A: Your subscription is tied to your Apple ID. You can customize your experience within the app with additional profile settings.
A: Tap the bookmark icon on any article to save it to your Saved Articles section.
A: Use the Search tab at the bottom of the app and enter keywords related to the story you’re looking for.
Push Notifications
A: Go to your device Settings > Notifications > Port St. Lucie Talks and enable notifications. You can also customize notification preferences within the app.
A: Yes, you can customize notification preferences by category in the app settings.
- Check that notifications are enabled in your device settings
- Ensure you have a stable internet connection
- Try restarting the app
- If the issue persists, contact us at portstlucietalks@gmail.com
Technical Issues
- Make sure you have the latest version of the app from the App Store
- Restart your device
- Delete and reinstall the app
- Contact us at portstlucietalks@gmail.com if the problem continues
- Check your internet connection
- Try closing and reopening the app
- Clear the app cache in settings
- Update to the latest app version
A: This may be due to a slow internet connection. Try connecting to Wi-Fi or contact us at portstlucietalks@gmail.com if the issue persists.
- Make sure you’re signed in with the correct Apple ID
- Try restoring purchases in the app settings
- Restart the app
- Contact us at portstlucietalks@gmail.com if the issue persists
Content Questions
A: We update our news feed continuously throughout the day as stories develop.
A: Yes! Email news tips to portstlucietalks@gmail.com
A: Please contact us at portstlucietalks@gmail.com with the article title and details of the error.
A: Full access to all local news articles, ad-free reading, saved articles, customizable notifications, and searchable news archives.
Privacy & Data
A: We respect your privacy. Please review our Privacy Policy for detailed information.
A: We do not sell your personal information. See our Privacy Policy for complete details.
Feature Requests
We’re always looking to improve! If you have suggestions for new features or improvements, please email us at portstlucietalks@gmail.com
Report a Bug
Found a bug? Help us fix it by emailing portstlucietalks@gmail.com with:
- Device model and iOS version
- Description of the issue
- Steps to reproduce the problem
- Screenshots if possible
App Requirements
- Requires: iOS 14.0 or later
- Compatible with: iPhone, iPad, and iPod touch
- Internet connection required for news updates
- Subscription: $5.99/month
About Port St. Lucie Talks
Port St. Lucie Talks is dedicated to delivering accurate, timely local news to the residents of Port St. Lucie and the Treasure Coast. Our mission is to keep the community informed and connected with premium, ad-free local journalism.
Subscription: $5.99/month
Version: 1.0
Contact: portstlucietalks@gmail.com